Witthaya Digital

We use necessary cookies to run the site and the chat. With your OK we'd also use analytics and marketing cookies to see what works. Cookie Policy

Choose what we can use. You can change this any time, here or from Cookie settings in the footer. Cookie Policy

NecessaryAlways on
Keeps the site and chat working and remembers this choice (wd_consent, wd_chat).
Analytics
Google Analytics shows which pages help people and where they get stuck.
Marketing
Google Ads, Meta and LinkedIn: whether our campaigns work, and more relevant ads.
✓ Saved. You can come back here any time.

Legal · Last updated 24 October 2026

Privacy Policy

What Witthaya Digital LTD collects through witthayadigital.com, why we collect it, and what control you have over it. Short, and in plain language. This policy replaces the earlier privacy policy published on mywseo.com.

Who we are (data controller)

Company
WITTHAYA DIGITAL LTD
Registration no.
HE 474419 (Republic of Cyprus)
VAT no.
CY60165191F
Registered office
Charitos 3, Aradippou, 7102, Larnaca, Cyprus
Email
hq@witthayadigital.com
Phone
+357 99 123 762
Website
witthayadigital.com

What data we collect

Data you give us

  • Contact form: your name, email, phone or WhatsApp number, and your message, so we can reply to your enquiry.
  • WitBot chat assistant: the messages you type into the chat window, and any contact details you choose to share there. Please don't share sensitive personal information in the chat.
  • Booking a call: calls are booked through TidyCal. TidyCal collects your name, email and chosen time slot, and passes them to us once the booking is confirmed.
  • Clients: when you work with us, the business contact and billing details we need to deliver the service and invoice you.

Data collected automatically

  • Technical data: IP address, browser type, device, pages visited and referring site. We use this to keep the site secure and working.
  • Analytics: only with your consent, Google Analytics 4 (loaded through Google Tag Manager) measures how visitors use the site, in aggregate.
  • Advertising: only with your consent, Google Ads, Meta Pixel and LinkedIn Insight Tag measure our ad campaigns and may show you our ads on other sites later.

Why we use your data

  • To reply to your enquiry and prepare a proposal.
  • To confirm and manage calls you book with us.
  • To deliver the services you hire us for, and to invoice you.
  • To run the WitBot assistant and improve its answers.
  • To understand which pages are useful and improve the site (with consent).
  • To measure our advertising (with consent).
  • To meet our legal, tax and accounting duties.

We do not send newsletters or marketing emails.

Cookies

Cookies are small files a website stores in your browser. We use three kinds:

  • Essential: needed for the site to work and stay secure, for example remembering your cookie choice. These contain no marketing data.
  • Analytics: Google Analytics 4, only with your consent.
  • Advertising: Google Ads, Meta Pixel and LinkedIn Insight Tag, only with your consent.

You can change or withdraw your consent at any time through the cookie banner, and you can delete cookies in your browser settings. Blocking essential cookies may stop parts of the site from working.

Embedded content and social media

Some pages include content from other services, such as videos, the TidyCal booking calendar and the WitBot chat window. Embedded content behaves as if you visited the other website directly. Those services may collect data about you, use cookies and track your interaction with the content, especially if you have an account with them and are logged in.

We also have pages on Facebook, Instagram and LinkedIn. When you interact with us there, those platforms process your data under their own privacy policies.

Legal basis (GDPR Article 6)

Consent
Analytics and advertising cookies.
Contract
Steps before a contract and the contract itself: enquiries, bookings, proposals and client work.
Legitimate interest
Site security, fraud prevention, answering chat questions, and improving our services using aggregate data.
Legal obligation
Tax and accounting records.

Who we share data with

We never sell or rent your personal data. We only share it with trusted providers who process it for us under a data processing agreement (GDPR Article 28).

ProviderPurposeLocation / safeguard
Quina Ribeiro, Lda (QRA), PortugalWebsite hosting and business emailEuropean Union CONFIRM data-centre location with QRA
Google Ireland LtdAnalytics 4, Tag Manager, Google AdsEU; may transfer to the US under the EU–US Data Privacy Framework
Meta Platforms Ireland LtdMeta PixelEU; may transfer to the US under the EU–US Data Privacy Framework
LinkedIn Ireland Unlimited Co.LinkedIn Insight TagEU; may transfer to the US under the EU–US Data Privacy Framework
TidyCalCall bookingsUnited States; EU–US Data Privacy Framework or Standard Contractual Clauses
OpenAIGenerates WitBot chat repliesUnited States; EU–US Data Privacy Framework or Standard Contractual Clauses CONFIRM with developer
Pinecone SystemsStores the knowledge base WitBot searchesCONFIRM region with developer EU–US Data Privacy Framework or Standard Contractual Clauses

We may also disclose data if the law or a court requires it, or to defend our legal rights.

International transfers

Some providers above process data outside the European Economic Area, mainly in the United States. When that happens, the transfer is protected by the European Commission's EU–US Data Privacy Framework adequacy decision or by Standard Contractual Clauses approved by the European Commission.

How long we keep data

Enquiries that don't become clients
Up to 2 years after our last contact
Client and invoicing records
As long as Cyprus tax and company law requires CONFIRM period with accountant
WitBot chat logs
Up to 12 months, then deleted or anonymised
Analytics (GA4)
14 months
Cookies
From the end of your visit up to 13 months, depending on the cookie

Your rights

Under the GDPR you can ask us to:

Access
Confirm whether we hold your data and give you a copy.
Correct
Fix data that is wrong or incomplete.
Delete
Erase your data when we no longer need it.
Restrict
Limit how we use it in certain cases.
Port
Send your data to you in a common, machine-readable format.
Object
Stop processing based on our legitimate interest.
Withdraw consent
At any time, without affecting what happened before. For cookies, use the cookie banner.

Email hq@witthayadigital.com or write to our registered office. We reply within one month. For complex requests we may extend this by up to two more months and will tell you why.

Security

We use HTTPS on every page, limit access to our systems to people who need it, and keep regular backups. No system is 100% secure, but if a data breach puts your rights at risk, we will notify you and the authorities as the GDPR requires.

Complaints

If you think we have mishandled your data, please contact us first so we can fix it. You also have the right to complain to the Cyprus supervisory authority:

Office of the Commissioner for Personal Data Protection15 Kypranoros Street, 1061 Nicosia, CyprusPostal: P.O. Box 23378, 1682 Nicosia, CyprusWebsite: www.dataprotection.gov.cyEmail: commissioner@dataprotection.gov.cyPhone: +357 22 818 456

You can also contact the data protection authority in your own EU country.

Changes to this policy

We will update this policy when the law, our providers or our website change. The date at the top shows the latest version.

© 2026 Witthaya Digital LimitedHey AI, learn about us